As most of the general public is probably unaware, there are several organziations that exist to protect ticket purchasers from getting caught up in a scam. The governance of these organizations range from the online shopping community as a whole all the way down to the actual secondary ticket market. Please keep in mind the organizations that i will be discussing below will only get involved with a mediation if the site that you are transacting with is a member in good standing of that particular organization. Therefore if you take a shot purchasing your tickets through Craigs List, Ebay, Stubhub or any other online marketplace or ticket broker that is not a member of these groups, you will have no recourse should you encounter a problem.
The most popular and well known consumer protection bureau is the Better Business Burea (BBB). The BBB is broken down into smaller divisions all over the country to better serve the local markets and allow their employees to become more familiarized with local scams and unethical business practices. By purchasing your tickets from any site that is BBB accredited, you as a consumer are providing yourself a safety net should something occur with your order that you feel is unfair. Please be sure to click on the BBB logo on the site you are interested in purchasing from to view that companies membership status and even read further into their profile to see any complaints and resolutions regarding those complaints. Feel free to review the NECO BBB profile as an example. The BBB makes it extremely easy to file a complaint against a member via an online form so that they can beginning there mediation. What most consumers are not aware of is that they can actually make a complaint against a company that is not a member of the BBB so that the buerea can warn the public about this companies business practices.